At Serennia, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, and safeguard any information you provide when using our website.

1. Information We Collect

Serennia only collects personal information that is voluntarily submitted through our contact form. This may include:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Any additional information provided in the message field

We do not collect payment or billing information, as no transactions occur through our website.

2. How We Use Your Information

The information you provide is used solely for:

• Responding to inquiries and providing customer support

• Communicating about our products and services

• Improving our website and customer experience

We do not sell, trade, or share your personal information with any third parties.

3. Data Security

Serennia takes data security seriously. Our website is protected by SSL encryption to ensure all submitted information remains confidential and secure. While we implement strong safeguards to protect your data, please note that no internet transmission is 100% secure.

4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. These cookies do not collect personally identifiable information and are used solely for website functionality and performance improvements.

5. Third-Party Links

Our website may contain links to third-party websites. Serennia is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.

6. Your Rights & Contact Information

You have the right to request access to or deletion of your personal information. If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Serennia
[Company Address]
[Company Email]
[Company Phone Number]

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.