1. Daily & Weekly Maintenance

A. Daily Cleaning

• Sweep or dry mop daily to remove dust, dirt, and debris that could cause scratches.

• Use a microfiber mop or a vacuum with a hardwood floor setting (no beater bar) to prevent surface damage.

• Immediately clean up spills with a soft, dry, or slightly damp cloth to prevent moisture damage.

B. Weekly Cleaning

• Damp mop using a hardwood-friendly cleaner (pH-neutral, non-abrasive, and free of harsh chemicals).

• Never use excess water, steam mops, or soaking wet mops, as moisture can cause warping and damage.

• Avoid using vinegar, ammonia, or oil-based soaps, as they can dull the finish and leave a residue.

2. Preventative Measures

A. Protect Against Scratches & Wear

• Place felt pads under furniture legs to prevent scratches.

• Use area rugs or runners in high-traffic areas, such as entryways and hallways.

• Keep pet nails trimmed to avoid surface scratches.

• Avoid walking on hardwood floors with high heels or cleats.

B. Minimize Moisture & Humidity Changes

• Maintain indoor humidity levels between 30-50% to prevent wood from expanding or contracting.

• Use a humidifier in dry climates or during winter to prevent shrinking and gaps.

• Use a dehumidifier in humid climates or during summer to reduce swelling and cupping.

• Wipe up water spills immediately and avoid excessive exposure to moisture.

C. Protect from Sunlight & Heat

• Prolonged sun exposure can fade hardwood floors over time.

• Use window treatments, blinds, or UV-protective films to minimize direct sunlight exposure.

• Rearrange rugs and furniture periodically to ensure even exposure and prevent discoloration.

3. Long-Term Maintenance & Repairs

A. Deep Cleaning

• Every 3-6 months, use a professional hardwood cleaner to remove buildup and restore shine.

• Avoid wax-based or oil-based products unless recommended by Serennia, as they can create residue buildup.

B. Repairing Scratches & Dents

• For minor surface scratches, use a hardwood touch-up pen that matches your floor color.

• For deeper scratches, consider a wood filler or consult a professional for refinishing options.

• For dented or damaged planks, individual boards can be replaced if needed.

C. Refinishing & Restoring

• Over time, hardwood flooring may require refinishing to restore its original beauty.

• Depending on wear and tear, refinishing is typically needed every 10-15 years for solid hardwood.

• Engineered hardwood may have limitations on sanding and refinishing—consult a professional for recommendations.

4. What to Avoid

🚫 No Wet Mopping – Excess water can seep into seams and cause swelling.
🚫 No Steam Cleaners – Heat and moisture can damage the wood finish.
🚫 No Abrasive Cleaners – Harsh chemicals, scouring pads, or rough brushes can scratch the surface.
🚫 No Wax or Polish – Wax can create buildup and make the floor slippery or dull.
🚫 No Dragging Furniture – Always lift furniture when moving to prevent scratches.

By following these care and maintenance guidelines, your Serennia hardwood flooring will maintain its beauty and durability for years to come. For any specific product recommendations or additional care questions, feel free to contact our team.